Privacy Policy

Bia at Home Privacy Policy

Last updated: 23.05.18

PRIVACY POLICY OF www.biaathome.com

This website collects some Personal Data from its Users.

OWNER AND DATA CONTROLLER Bia at Home Limited, Ballinrobe Enterprise Centre , Kilmaine Road Ballinrobe Co. Mayo T: 094 9510994. biaathome1@gmail.com Bia at Home is fully committed to the terms of the new Data Protection Regulation (May 25th 2018) and welcomes the transparency and protection afforded to its customers as a result of this new legislation

TYPES OF DATA COLLECTED

Among the types of Personal Data that this Website collects, by itself or through third parties, there are: first name, last name, email address, various types of Data, gender, date of birth, phone number, address, username, password, country, state, province, ZIP/Postal code, city, billing address, shipping address, house number, data relating to the point of sale, Cookies, Usage Data and geographic position.
Details on the type of Personal Data collected are provided in the dedicated sections of this privacy policy. The Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this website.
The Data requested by this website is required by Bia at Home to provide its services and complete its transactions. Any use of Cookies – or of other tracking tools – used by this website or by the owners of third-party services serves the purpose of providing the service required by the User and is designed to help us understand user behaviour and provide a better service. (In the case of ordering for a third party) users are responsible for any third-party Personal Data obtained, published or shared through this website and confirm that they have the third party's consent to provide the Data to the Owner.

MODE AND PLACE OF PROCESSING THE DATA METHODS OF PROCESSING

Bia at Home processes the Data of its customers in a proper manner and is committed to taking appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of such Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated.
In addition, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration under the instruction and responsibility of Bia at Home) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from Bia at Home at any time.

PLACE

The Data is processed at Bia at Home operating offices and in any other places where the parties involved with the processing are located. For further information, please contact Bia at Home at the details provided above

RETENTION TIME

The Data is kept for the time necessary to provide the service requested by the User, or for marketing purposes where agreed by the user such as newsletter signup or text alerts. Users can always request that Bia at Home suspend or remove the data at any time.

THE USE OF THE COLLECTED DATA

The Data concerning the User is collected to allow the Owner to provide its services, as well as for the following purposes:

• Contacting the User
• Registration and authentication
• Access to third party services
• Accounts / Handling payments
• Analytics
• Content commenting
• Content performance
• Displaying content from external platforms
• Hosting and backend infrastructure
• Interaction with external social networks and platforms
• Interaction with online survey platforms • Interaction with support and feedback platforms • Product Reviews
• Location-based interactions,
• Managing contacts and sending messages
• Managing support and contact requests
• Social features
• Traffic optimization and distribution
• User database management FACEBOOK

PERMISSIONS ASKED BY THIS WEBSITE

This Website may ask for some Facebook permissions allowing it to perform actions with the User's Facebook account and to retrieve information, including Personal Data, from it. This service allows this Website to connect with the User's account on the Facebook social network, provided by Facebook Inc. For more information about the following permissions, refer to the Facebook permissions documentation and to the Facebook privacy policy. The permissions asked are the following:

BASIC INFORMATION

By default, this includes certain User’s Data such as id, name, picture, gender, and their locale. Certain connections of the User, such as the Friends, are also available. If the User has made more of their Data public, more information will be available.

CONTACT EMAIL

Access the User's contact email address.

DETAILED INFORMATION ON THE PROCESSING OF PERSONAL DATA

Personal Data is collected for the following purposes and using the following services:

ACCESS TO THE FACEBOOK ACCOUNT (THIS WEBSITE)

This service allows this website to connect with the User's account on the Facebook social network, provided by Facebook, Inc. Permissions asked: Contact email.

ANALYTICS

The services contained in this section enable the Owner to monitor and analyse web traffic and can be used to keep track of User behaviour.

GOOGLE ANALYTICS (GOOGLE INC.)

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this website, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. Personal Data collected: Cookies and Usage Data. SHOPIFY STATS Shopify Stats is an analytics service provided Shopify Personal Data collected: Cookies and Usage Data.

CONTACTING THE USER CONTACT FORM (THIS WEBSITE)

By filling in the contact form with their Data, the User authorizes this website to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header. Personal Data collected: email address, first name, last name and various types of Data.

MAILING LIST OR NEWSLETTER (THIS WEBSITE & 3RD PARTY APP –

Mailchimp) By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this Website. Your email address might also be added to this list as a result of signing up to this Website or after making a purchase. Personal Data collected: email address, first name, last name and Usage Data.

PHONE CONTACT (THIS WEBSITE)

Users that provided their phone number might be contacted for commercial or promotional purposes related to this website, as well as for fulfilling support requests. Personal Data collected: phone number.

HANDLING PAYMENTS

Payment processing services enable this website to process payments by credit card, bank transfer or other means. To ensure greater security, this Website shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction. Some of these services may also enable the sending of timed messages to the User, such as emails containing invoices or notifications concerning the payment.

PAYPAL (PAYPAL INC.)

PayPal is a payment service provided by PayPal Inc., which allows Users to make online payments using their PayPal credentials. Personal Data collected: various types of Data as specified in the privacy policy of the service. Privacy Policy

STRIPE (STRIPE INC)

Stripe is a payment service provided by Stripe Inc. Personal Data collected: various types of Data as specified in the privacy policy of the service.

HOSTING AND BACKEND INFRASTRUCTURE

This type of services has the purpose of hosting data and files that enable this website to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of this website.

FURTHER INFORMATION ABOUT PERSONAL DATA SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify website. They store your data on secure servers located in the USA behind a firewall. If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

SELLING GOODS AND SERVICES ONLINE

The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery. The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Website depends on the payment system used.

THE SERVICE IS NOT DIRECTED TO CHILDREN UNDER THE AGE OF 13

Users declare themselves to be adult according to their applicable legislation. Minors may use this Website only with the assistance of a parent or guardian. Under no circumstance persons under the age of 13 may use this Website.

COOKIE POLICY

This Website uses Cookies. Visit our Privacy Policy for more information Cookies are very small text files that are stored on your computer when you visit some websites. We use cookies to help identify your computer so we can tailor your user experience, track shopping basket contents and remember where you are in the order process. You can disable any cookies already stored on your computer, but these may stop our website from functioning properly. The following is strictly necessary in the operation of our website. This Website will: Remember what is in your shopping basket Remember where you are in the order process Remember that you are logged in and that your session is secure. The following are not Strictly Necessary, but are required to provide you with the best user experience and also to tell us which pages you find most interesting Functional Cookies This Website will: Track the pages you visits via Google Analytics Targeting Cookies This Website will: Allow you to share pages with social networks such as Facebook, Instagram and Twitter This website will not: Share any personal information with third parties for their marketing purposes.

ADDITIONAL INFORMATION ABOUT DATA COLLECTION AND PROCESSING LEGAL ACTION

The User's Personal Data may be used for legal purposes by the Data Controller, in Court or in the stages leading to possible legal action arising from improper use of this Website or the related services. The User declares to be aware that the Data Controller may be required to reveal personal data upon request of public authorities.

ADDITIONAL INFORMATION ABOUT USER'S PERSONAL DATA

In addition to the information contained in this privacy policy, this website may provide the User with additional and contextual information concerning particular services or the collection and processing of Personal Data upon request.

SYSTEM LOGS AND MAINTENANCE

For operation and maintenance purposes, this website and any third-party services may collect files that record interaction with this website (System logs) use other Personal Data (such as the IP Address) for this purpose.

INFORMATION NOT CONTAINED IN THIS POLICY

More details concerning the collection or processing of Personal Data may be requested from the Data Controller at any time. Please see the contact information at the beginning of this document.

THE RIGHTS OF USERS

Users have the right, at any time, to know whether their Personal Data has been stored and can consult the Data Controller (Bia at Home) to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to the Data Controller at the contact information set out above.

CHANGES TO THIS PRIVACY POLICY

The Data Controller (Bia at Home) reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. If a User objects to any of the changes to the Policy, the User must cease using this website and can request that the Data Controller remove the Personal Data. Unless stated otherwise, the then-current privacy policy applies to all Personal Data the Data Controller has about Users.

INFORMATION ABOUT THIS PRIVACY POLICY

The Data Controller (Bia at Home) is responsible for this privacy policy.

DEFINITIONS AND LEGAL REFERENCES PERSONAL DATA (OR DATA)

Any information regarding a natural person, a legal person, an institution or an association, which is, or can be, identified, even indirectly, by reference to any other information, including a personal identification number.

USAGE DATA

Information collected automatically from this Website (or third-party services employed in this Website), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Website, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Website) and the details about the path followed within the Website with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment. USER The individual using this Website, which must coincide with or be authorized by the Data Subject, to whom the Personal Data refers.

DATA SUBJECT

The legal or natural person to whom the Personal Data refers.

DATA PROCESSOR (OR DATA SUPERVISOR)

The natural person, legal person, public administration or any other body, association or organization authorized by the Data Controller to process the Personal Data in compliance with this privacy policy.

DATA CONTROLLER (OR OWNER)

The natural person, legal person, public administration or any other body, association or organization with the right, also jointly with another Data Controller, to make decisions regarding the purposes, and the methods of processing of Personal Data and the means used, including the security measures concerning the operation and use of this Website. The Data Controller, unless otherwise specified, is the Owner of this Website.

THIS WEBSITE

The means by which the Personal Data of the User is collected.

COOKIES Small piece of data stored in the User's device.